Unlike Super Administrators and the Owner, Administrators are only allowed to view, edit, and manage the groups that they have been assigned to. Administrators may be assigned to groups by either Super Administrators or the account Owner.
Granting an “Administrator” access to a group(s) will be done from their “User Information” page. To get to the “User Information” page, you will go to “Users” tab and then click on the login of the “Administrator”.
Below the user’s profile information, there will be a section titled “Please Select Group(s) This Admin Can Manage.” This is where you will select the groups the Administrator has rights to see. When you scroll over the group names there will be a plus sign to the right of that row. Click the “+” to add the group to the select, once selected the row will turn blue.
You may select multiple groups for an Administrator to manage. Once finished making your selections, be sure to click the blue “Save” button right below the Managed Groups selection box. That Administrator will now be able to assign training and run reports for those groups as needed.
Please note: Although your Administrator now has access to assign courses and run reports for that group, as well as view and edit information for users belonging to that group, they are unable to add or deactivate users, even within that group.