SafetySkills Support

Category: User/Account Management

/User/Account Management /

Creating User Types

The SafetySkills system offers 2 default user types, “Owner” and “Learner.” All other “User Types” will be created and managed by the administration team for the account. For more information about each user permission please review this article: User Permissions The “User Types” main page will provide some additional data about each user type. This includes […]

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How To Configure Custom Account Fields/Attributes for Learners

You have the ability to create custom fields to organize user information within your LMS. Some examples of these fields could be department, job title, or location. The ability to access and configure the account’s custom fields will depend on the user type you are assigned. For more information about user types and permissions please […]

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How To Add a Single User

To add a single user, you will go to the “Learning Management” section of the menu and then select the “Users” option. On this page click the “Add Single User” button on the right side of the page. Fill out the required information (marked with a red asterisk) and any other fields that may have […]

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HR Integration/Add Multiple Users Error List and How to Resolve

There are two ways to import data into the SafetySkills LMS, “Add Multiple Users” and HR Integration. Below is a list of the possible error messages that might be received when using either of these import methods. For each we have outlined who would be the first to take actions to try to resolve the […]

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How to resolve an issue with a user’s email (email is in the blacklist)

If you have received an error stating that your users email is in the blacklist and not receiving emails, this could be due to a few different factors, all of which should be simple to resolve! Why is this an issue? Check the format of the email – make sure it is in the format […]

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How to Send a Welcome Email – Enterprise Edition

To a Single User In order to send a welcome email to a single user, go to the “Users” tab and search for your user. Then, you will need to click on the light blue link for their login in the left-hand column to open the user’s profile. Once you are in their user profile […]

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I did not get an email to verify or activate my account. How do I get into my account?

All email notifications from the LMS will come from the domain “safetyskills.com.” If you did not get your activation email, make sure to check in your spam/junk folders and be sure to add “safetyskills.com” to your address book. Be sure you are trying to activate your account with the email address associated with your account; […]

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Latest Articles

  • How to Archive/Unarchive Courses
  • September 2022 Release Change Log
  • August 2022 Release Change Log
  • How to Find Your Account Login Page/Web URL

Popular Articles

  • How To Login For the First Time – Enterprise Edition
  • How to Clear Your Cache
  • SafetySkills Whitelisting Information
  • How To Take Training – Enterprise Edition

Recent Posts

  • How to Archive/Unarchive Courses
  • September 2022 Release Change Log
  • August 2022 Release Change Log
  • How to Find Your Account Login Page/Web URL
  • Testing SafetySkills Course Licenses in 3rd Party Systems
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