How to Clear Cache: Mobile Devices

If you are experiencing issues with the SafetySkills LMS or a SafetySkills course, the issue can often be resolved by clearing the cache on your device browser. This will allow your phone/tablet to receive the newest file updates. While there are several ways to clear your cache, we have chosen the easiest for both iPhone […]

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SafetySkills Whitelisting Information

Certain network configurations may benefit from whitelisting specific information below to prevent issues with accessing the SafetySkills LMS, SafetySkills course content and SafetySkills emails. For clients using the SafetySkills LMS, the following domains should allow access to the LMS, course content and support: LMS Domains: *.inclassnow.com *.safetyskills.com analytics.churnzero.net fast.appcues.com LMS fully qualified domain names (FQDN): […]

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How to Resolve Training Matrix Upload Errors

When uploading your training matrix into the system, a specific format must be followed. If you received an email containing an error report for your training matrix upload, something on your initial upload spreadsheet wasn’t quite right. Please see the errors below, along with a brief description on how to resolve them: Please Note: The system […]

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Browser Version Out of Date Error – Enterprise Edition

This image below is a message will typically appear once you reach the login screen if you are using a browser that is too old to support the SafetySkills training. This is usually a version of Internet Explorer prior to version 10. To resolve this issue, you will only need to upgrade your browser, or […]

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How to Turn Off Compatibility View

Some websites that were designed for earlier versions of Internet Explorer may not work properly with the new, updated versions of that browser. When this occurs, you may use Compatibility View to view the website properly by mimicking an earlier version of the browser. If Compatibility View remains on, however, it may also cause viewing […]

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How to Clear Your Cache

SafetySkills is often updating their LMS and courses to ensure you have the best e-learning experience possible. Sometimes that means you are accessing the course or LMS when the update occurs, which can present errors. Usually, clearing your browser cache can resolve this issue. While there are several ways to clear your cache, we will […]

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Minimum and Recommended Technical Requirements – Enterprise Edition

Recommended Technical Requirements Minimum Technical Requirements Please see below to review the minimum and recommended technical requirements in order to properly run SafetySkills courses. Recommended Technical Requirements Operating System: Windows 10 or above Mac OS X or with a supported version of a Firefox or Chrome browser Hardware: Dual core processor or better 2GB Ram […]

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Are your courses mobile ready?

Yes. Our catalog over environmental compliance, occupational health and safety titles are fully compatible with iOS (iPad/iPhone) and Android devices. If you are experiencing issues accessing your courses on your mobile device or tablet, please contact our Customer Care team by emailing support@safetyskills.com or calling 405-463-6656.

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