Employees get married and change last names, get promotions or have title changes, and even move to different locations or departments within a company. SafetySkills makes it so that you can easily update this information any time you want.
Edit Employee Data for Single Users
If you need to edit a single user, begin by going to the Users tab and searching for your user. From there, click on their blue login ID to open their user profile page.
Make the changes as necessary and then click the blue “Save Changes” button at the bottom. A green pop-up will appear in the upper right-hand corner to let you know the changes have successfully been saved.
If you need to edit multiple users at once, you may do so with the excel template. We suggest starting with a “User List Download” which is available on the “Users” page. To get the most up-to-date “User List Download” export, go to the “Users” tab and click “Download Complete User List” at the column heading.
Next, open the CSV (Comma Delimited) file, make the necessary changes to your learners, and save the file. Please note that if you delete data from this file, those cells will be deleted from the LMS. You cannot delete users from the LMS from this feature; just update, add or remove data about the users on the file.
Also, everything on the file can be modified except for the Logins. After you have made all the changes to your Excel sheet and saved it, you will go to the “Add Multiple Users” feature on the “Configure” tab (looks like two gears). Click “Choose File” to browse your computer and find your Excel sheet. The uploaded file will need to still be in the CSV (Comma Delimited) file format. It will default to sending the owner of the account an email letting them know the process has been complete, but the email can be changed by clicking in the box and entering a new email.
Before you press the “Upload” button, be sure to check the “Update User Information” box so that the LMS knows to update existing user information. If you forget this step you will receive errors for the logins that are already in use in your account.
Also, to upload the user list an email but be entered to receive a post upload confirmation email. This field will default to the email in your profile. If your user profile does not list an email you will need to provide a valid email in the “Notification Email” field before you can click the “Upload” button.
If there are any errors processing your file, the error will be included in the post upload notification email. If you have any questions or need any help correcting the errors, please review this article: HR Integration/Add Multiple Users Error List and How to Resolve
If you continue to need assistance please contact the SafetySkills Help Desk at email@example.com and include a copy of the error report you received so we can take a look and let you know how to resolve the errors.