Testing Your Custom Content in the SafetySkills LMS

The SafetySkills LMS The SafetySkills LMS is SCORM-1.2 and AICC compliant. This means we follow a set list of guidelines outlined for how our content should operate and communicate with a Learning Management System. eLearning content is unlike streaming video in the sense that it communicates back and forth from the content, to the user’s […]

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How to Clear Cache: Mobile Devices

If you are experiencing issues with the SafetySkills LMS or a SafetySkills course, the issue can often be resolved by clearing the cache on your device browser. This will allow your phone/tablet to receive the newest file updates. While there are several ways to clear your cache, we have chosen the easiest for both iPhone […]

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HR Integration/Add Multiple Users Error List and How to Resolve

There are two ways to import data into the SafetySkills LMS, “Add Multiple Users” and HR Integration. Below is a list of the possible error messages that might be received when using either of these import methods. For each we have outlined who would be the first to take actions to try to resolve the […]

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SafetySkills Whitelisting Information

Certain network configurations may benefit from whitelisting specific information below to prevent issues with accessing the SafetySkills LMS, SafetySkills course content and SafetySkills emails. For clients using the SafetySkills LMS, the following domains should allow access to the LMS, course content and support: LMS Domains: *.inclassnow.com *.safetyskills.com analytics.churnzero.net fast.appcues.com LMS fully qualified domain names (FQDN): […]

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How to Resolve Training Matrix Upload Errors

When uploading your training matrix into the system, a specific format must be followed. If you received an email containing an error report for your training matrix upload, something on your initial upload spreadsheet wasn’t quite right. Please see the errors below, along with a brief description on how to resolve them: Please Note: The system […]

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Browser Version Out of Date Error – Enterprise Edition

This image below is a message will typically appear once you reach the login screen if you are using a browser that is too old to support the SafetySkills training. This is usually a version of Internet Explorer prior to version 10. To resolve this issue, you will only need to upgrade your browser, or […]

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How to Turn Off Compatibility View

Some websites that were designed for earlier versions of Internet Explorer may not work properly with the new, updated versions of that browser. When this occurs, you may use Compatibility View to view the website properly by mimicking an earlier version of the browser. If Compatibility View remains on, however, it may also cause viewing […]

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